In today’s fast-paced world, effective leadership needs to be simple, actionable, and impactful. Satya Nadella’s Model, Coach, Care framework provides a clear guide for leaders to inspire and empower their teams. Here’s how you can remember and apply it daily.
“The real job of a leader is not to be in charge, but to take care of those in our charge.”
Summary
Effective leadership is about fostering an environment where people feel safe, valued, and empowered to do their best work. Leaders who model excellence, coach for growth, and care for their teams build high-performing, engaged workplaces.
To be an impactful leader, ask yourself daily:
Model: Am I leading by example and inspiring others through my actions?
Coach: Am I actively helping someone develop their skills or confidence?
Care: Am I showing empathy, appreciation, and genuine support for my team?
Leadership Story: Teaching to Fish
One day, a group of villagers came to a wise elder, desperate and hungry. They begged him for food. Instead of handing out his own supply of fish, he took them to the river. He showed them how to craft fishing rods, how to read the water, and how to be patient. At first, they were frustrated—it was easier to be given something than to learn it. But soon, they were catching their own fish, feeding their families, and even teaching others.
Years later, the village thrived—not because of what the elder gave them, but because of what he empowered them to become.
That’s the essence of leadership. Don’t be the hero in every story—be the guide that helps others become the heroes in theirs.
Focus: Detailed Insights
What it Means
Your team follows what they see in you. Lead by example by embodying the values and behaviors you expect from others.
How to Apply Daily
Check Yourself: Ask, “Am I demonstrating the values I expect from my team?”
Small Actions Matter: Show consistency in professionalism, curiosity, and transparency.
Adopt a Growth Mindset: Approach challenges as opportunities and share your learning process.
Key Reminder: "Your actions set the standard."
What it Means
Help your team grow by guiding, listening, and encouraging their potential.
How to Apply Daily
Ask More, Tell Less: Empower problem-solving by asking, “What do you think could work here?”
Give Feedback Often: Make feedback regular, specific, and supportive.
Be a Support System: Remove roadblocks and ensure your team has the tools they need.
Key Reminder: "Great leaders don’t just give answers—they build confidence."
What it Means
See your team as people first. Care for their well-being and create a supportive environment.
How to Apply Daily
Listen Fully: Ask about their challenges and aspirations—and truly hear them.
Celebrate Wins: Recognize small and big contributions regularly.
Support Well-Being: Encourage breaks, mental health, and a culture of inclusion.
Example
A team member is struggling to meet their targets. Instead of focusing only on the numbers, ask, "I noticed the results aren't where we want them to be—how are you doing?" This simple check-in shows empathy, builds trust, and fosters a supportive work environment.
Key Reminder: "People don’t care how much you know until they know how much you care."
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