You can cancel an order only before it is produced which is sometimes less than one day. In order to cancel your order send us a message via the contact us form as soon as possible. Please mention your order number. We will confirm if we were able to cancel your order. Once your order is canceled you should expect to receive a refund to your original method payment within 3-5 business days. 

PLEASE NOTE: During the holidays and high email volumes we may not be able to process your request before your order is shipped.